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Published :11 July 2024

Overview of Hybrid AI

Hybrid AI

Hybrid Solutions in Artificial Intelligence

Hybrid AI is an innovative convergence of symbolic and non-symbolic AI. It is a combination of two distinct facets of AI, introducing transformative solutions allowing real-time decision -making and enhanced creativity.  This creates user-friendly and authentic systems, promoting hassle-free interaction between humans and their digital environments.  Symbolic AI uses logical rule-based systems, whereas non-symbolic AI encompasses machine learning, deep learning, and neural networks. Hybrid AI is a structured, and integrated application of both symbolic and non-symbolic AI. It improved overall data comprehension, retrieval, and utilization. Hybrid Artificial Intelligence is a fusion of human intelligence and artificial intelligence systems. It combines rule-based systems, with machine learning models renowned for their adaptability to change scenarios. 

Importance of Hybrid AI

The reality remains that even with advanced technological progress, computers and software techniques have not reached the level of human intelligence. Here comes Hybrid Intelligence which is about humans and machines operating in unison to create more impactful outcomes. This system handles unstructured data, typically challenging for machines, and uses this information for decision-making. Hybrid intelligence bridges the gap by leveraging human input to comprehend the relevance of data. This collaboration is the next frontier in AI development, promising robust, adaptable, and intelligent systems.

Components of Hybrid AI

Main components of hybrid AI system may vary depending on the goals of the system, but often includes:

1. Symbolic AI - This involves the creation of models and systems that can think logically and follow defined rules.  The system is based on a set of rules which human experts often formulate.

  • Expert Systems : Computer systems made to think like humans solve tough problems using knowledge, in the form of rules rather than computer code. And knowledge is programmed by human experts.
  • Business Rules Management Systems (BRMS) : This paves way to manage, automate, and execute business rules enabling companies to make decisions based on rules without system code.

2. Machine Learning - ML algorithms develop a mathematical structure using a subset of data. This can be utilized to make decisions, without direct codes to execute specific tasks. This includes:

  • Decision tree learning: This model provides decisions with tree-like structures, where each node represents a test on an attribute.  
  • Deep learning : Deep learning architectures like deep neural networks based on artificial neural networks with multiple layers. These techniques have advanced areas such as speech recognition, visual object identification, and object detection. 
  • Neural networks : These are computing systems with biological neural networks that constitute animal brains. These ML models aim to mimic the human brain and are designed to recognize patterns.
  • Bayesian networks : This is also said as a belief network, a probabilistic graphical model with variables and their conditional dependencies via Directed Acyclic Graph(DAG). 
  • Support vector machines : SVMs are a set of supervised learning methods used for classification, regression, and outlier detection. SVMs perform well in decision-making.

Hybrid AI uses a combination of above methodologies to form a more comprehensive and efficient AI system. A hybrid AI system can handle an array of tasks and is capable of adaptation, and problem-solving at a high-level of complexity.

Types of AI that form the Hybrid AI Ecosystem

Adaptive AI : Adaptive AI refers to an artificial intelligence system which alters operations and responses based on observations and incoming data. It has the capability to adjust activities according to new information it receives. 

Learning AI : It is a branch of artificial intelligence that thrives on data to improve performance.  It utilizes data it has been fed or has gathered to self-improve, refining predictions or outputs over time.

General AI : This is also known as Artificial General Intelligence(AGI), that can perform any intellectual task that a human being can. Its theoretical concept replicates human intelligence aspects, including NLP, knowledge representation, problem-solving, and planning.

Narrow AI : Narrow AI or weak AI is specialized in performing a specific task or a set of tasks. These systems are designed to excel but lack versatility of human intelligence.

Parallel AI : This denotes artificial intelligence systems which harness power of multiple machines working in parallel. By distributing computational load across multiple machines, the AI systems can process large datasets and complex algorithms more quickly and efficiently.

Specialized AI : This AI is designed to focus on solving specific problems or tasks which ranges from diagnosing a medical condition and medical imaging, to interpreting natural languages. 

Symbiotic AI : This is a concept where different AI systems collaborate and share knowledge with each other. These systems achieve more complex tasks or understand broader contexts.

Virtual AI : This AI exists within digital environments, such as computer systems or smartphones. Examples include AI chatbots, virtual assistants like Siri or Alexa, AI characters in video games.

Applications of Hybrid AI

Customer experience, service and support

  • Hybrid AI helps businesses with personalized experiences to their customers. Machine learning algorithms analyze customer behavior, preferences, and past interactions.
  • Hybrid AI can power intelligent virtual assistants which can handle a wide range of customer service tasks.  Combination of neural networks and symbolic AI allows these assistants to understand natural language inputs in a human manner.
  • Hybrid AI predicts customer needs before it arises. ML models can forecast future customer behavior or issues by analyzing past data. 
  • AI analyzes and response times to support tasks of customers and improves efficiency.
  • Hybrid AI analyzes customer feedback with NLP, which helps understand human language for customer reviews, and other feedback forms.
  • Omnichannel support businesses integrate different channels into a seamless support system. ML algorithms analyze data from all channels to provide a view of each customer.

Targeted marketing

  • Hybrid AI analyzes customer data to tailor marketing messages and offers to each customer driving a personalized experience.
  • Predictive analytics forecast products to become popular, or provide insights of marketing campaigns to make informed decisions and strategies.
  • ML algorithms distinct groups or segments based on customer segmentation.
  • Hybrid AI systems create and curate content for marketing campaigns for individual customers.
  • Chatbots and virtual assistants answer queries, provide product recommendations, and guide customers.
  • Hybrid AI adjusts parameters in real-time, like bidding, audience targeting, to optimize effectiveness and ROI of ad efforts.
  • Social media monitoring is done to understand what customers say about a brand, or its competitors with valuable insights for marketing.
  • A/B testing process allows marketers to quickly and accurately understand strategies, messages, or designs.

Smarter supply chains

  • Hybrid AI analyzes a variety of factors like historical sales data, economic indicators to make demand forecasting accurate.
  • Hybrid AI optimize various aspects of supply chain
  • Hybrid AI systems predict supply chain disruptions like shortages, quality issues by analyzing data from various sources.
  • Real-time visibility is done into the supply chain by tracking goods from production to delivery by AI systems.
  • Businesses select best suppliers and manage their relationships by analyzing supplier performance on factors like cost, quality, and sustainability.
  • AI predicts items in high demand to optimize inventory management businesses.
  • AI creates a more sustainable supply chain by reducing waste, lower energy consumption, or minimizing the carbon footprint of transport.

Safer and smarter operations

  • AI automates routine and repetitive tasks like data entry, scheduling, or inventory management by focusing on process automation on more complex tasks.
  • Hybrid AI can predict data from sensors and machine logs preventing downtime and extending lifespan.
  • It is used in the quality control process to analyze images or sensor data to detect defects in products ensuring quality standards.
  • AI analyzes operations data to identify inefficiencies and opportunities for resource optimization.
  • Variety of data can be predicted against risk management such as supply shortages, equipment failures, or safety incidents.
  • Decision support is predicted with the impact of different decisions on key performance indicators, helping managers.
  • AI enhances customer service operations by automating responses to common queries.
  • Provides real-time visibility in supply chain management optimizing inventory levels.

Contextual understanding

  • NLP, the subfield of AI encompasses the interface between human language and computer systems. 
  • Hybrid AI improves contextual recommendations by incorporating context into predictions.
  • Context-aware computing enhances the ability of a system to understand and respond to its environment by applying rules about the user's context.
  • AI improves system’s understanding of user intent by predicting intent based data like user intent understanding
  • Contextual advertising improves ad targeting by incorporating more context to predict user interests and behaviors.

Process optimization

  • Predictive analytics help businesses use their insights to adjust the processes and improve quality and reduce waste.
  • Hybrid AI collects and analyzes real-time data from processes to identify inefficiencies as they occur.
  • Routine tasks within processes are automated using hybrid AI.
  • Scheduling and resource allocation can be optimized with hybrid AI determining optimal routes for delivery trucks, and fuel consumption.
  • AI enhances quality control within processes to detect anomalies indicating quality issues.
  • Hybrid AI helps organizations in designing processes and simulating performance under different conditions.
  • Supports decision-making related to process optimization providing accurate forecasts and insights.

Use Cases of Hybrid AI

Healthcare - Hybrid AI system uses rule-based AI to adhere to strict protocols for patient treatment. ML component is used to predict patient outcomes based on vast amounts of health data.

Finance - AI can be used for risk management in the finance sector by analyzing patterns and detecting anomalies in large datasets.

Autonomous vehicles - Self-driving technology relies on hybrid AI, which is used to follow the rules of the road and respect traffic signs.

Manufacturing - Hybrid AI optimizes production lines, reduces waste, and improves quality control by predicting defects in products.

Smart Cities - AI manages city services by optimizing resource allocation based on analysis of large amounts of data collected from various city services.

Cybersecurity - Hybrid AI detects and prevents cyber threats enforcing security protocols analyzing network traffic patterns to detect anomalies and potential threats.

How does Osiz assist you ?

Osiz, the leading AI development company employs an organized approach in developing AI-based solutions.  We ensure the organization’s data for further processing and inclusion with AI-based applications. Our team of 500+ experts bring several decades of combined experience in hybrid AI development. Our vast experience is invaluable in refining the AI to suit specific use cases and ensure optimal performance in AI applications. We offer end-to-end solutions with continuous support throughout the process. We offer a hybrid AI platform where knowledge graphs can be easily managed, updated and adapted at any time. Osiz has built its success around the globe developing knowledge graphs for its clients, providing a foundation in advanced AI solutions.

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Founder & CEO Osiz Technologies

Mr. Thangapandi, the CEO of Osiz, has a proven track record of conceptualizing and architecting 100+ user-centric and scalable solutions for startups and enterprises. He brings a deep understanding of both technical and user experience aspects. The CEO, being an early adopter of new technology, said, "I believe in the transformative power of AI to revolutionize industries and improve lives. My goal is to integrate AI in ways that not only enhance operational efficiency but also drive sustainable development and innovation." Proving his commitment, Mr. Thangapandi has built a dedicated team of AI experts proficient in coming up with innovative AI solutions and have successfully completed several AI projects across diverse sectors.

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