ServiceNow Managed Services

ServiceNow Managed Services 

ServiceNow Managed Services include incident and problem management, change management, and service request handling, among many more comprehensive IT services on the ServiceNow platform, which are aimed at making IT operations smooth, with increased efficiency and overall service. With ServiceNow Managed Services, clients make sure their IT processes are managed by experts to ensure the quick resolution of issues, effective control of changes, and efficient processing of service requests. These services further extend to configuration management, knowledge management, and automation so as to achieve efficiency in the IT operations. 

With the ServiceNow as a Service provided by a dedicated provider such as Osiz, advanced performance analytics are provided with trouble-free integration with other IT systems. This exhaustive approach brings huge gains to IT operations by letting enterprises focus on strategic efforts and stay assured that their IT infrastructure is well-engineered, reliable, and current.

Our ServiceNow Managed Services Solutions

ServiceNow Administration: This is about day-to-day administration of the ServiceNow platform. It includes user management, system configurations, and routine maintenance tasks. The administrator ensures that the platform remains in such a state where it is able to deliver business needs effectively.

ServiceNow Development: This would cover the development services for customizing the ServiceNow platform as per the exact needs of the business. This includes the development of custom applications, workflows, and integrations that enhance functionality within the ServiceNow Platform.

ServiceNow Consulting & Strategy: This provides professional insight into how customers can utilize ServiceNow to achieve their business goals. It will involve the examination of current IT processes, identification of recommended best practices, and strategy formulation for the optimum utilization of the platform.

ServiceNow Feature Enhancements: Outlines the upgrade and addition of new features to the ServiceNow Platform, which guarantees that it remains updated with the changing trends in business and technology. This may include developing new functionality or enhancing existing ones.

ServiceNow Implementation: This covers the end-to-end process of deploying ServiceNow within an organization, from planning to configuration, data migration, and go-live support to ensure successful deployment.

Health Checks, Security Audit & Compliance: Health checks, security audits, and compliance reviews of the ServiceNow platform are done on a periodic basis. This service offers value in finding vulnerabilities, guaranteeing the protection of data, and verifying compliance with relevant regulatory requirements.

Training, Maintenance & Support: This will include extensive ongoing training for both the users and the administrators, besides continuous maintenance with support. It keeps the platform working-ServiceNow-users even better trained, and issues get resolved in no time.

Our Premium ServiceNow Offerings

App Engine

Aspire proudly holds the distinction of being App Engine Competent certified by ServiceNow. This certification reflects our extensive experience in developing custom applications on the Now Platform for our clients, setting us apart from competitors. Our team of highly skilled experts utilizes a low-code/no-code approach to create applications efficiently and innovatively.

License Optimization

Our License Workbench provides a comprehensive solution to reduce software licensing costs by up to 70%. It offers a unified dashboard to track all subscription details, including purchased licenses, allocations, and compliance status, with real-time updates.

Automation

We excel at identifying opportunities to automate your business processes, enhancing productivity and minimizing errors associated with manual tasks. Our expertise includes Automation Testing Framework and Active Directory automation, delivering high-quality and reliable services.

Integration

We facilitate seamless integration of your ServiceNow platform with applications such as SAP, Workday, NetSuite, SolarWinds, Altiris, DNA-C, Jenkins, Ansible, Active Directory, SharePoint, and other enterprise solutions. Our approach ensures smooth connectivity, minimizes service disruptions, and drives optimal performance.

Why Choose Osiz For ServiceNow Managed Services?

Choosing Osiz for your ServiceNow Managed Services ensures you benefit from certified expertise, cost-effective solutions, and seamless integration. As an ServiceNow Service Provider, we offer comprehensive services, including custom application development, administration, and consulting, tailored to your needs. Our License Workbench helps reduce software licensing costs by up to 70%, while our automation expertise enhances productivity and minimizes errors. With smooth integration of ServiceNow with platforms like SAP and Workday, backed by ongoing support and maintenance, Osiz maximizes the value of your ServiceNow investment.