Conversational AI Solutions for the Enterprise Report 2024-2025: Key Focus on Cognigy, IntelePeer, Kore.ai, SESTEK and Verint Systems

The "2024-2025 Conversational AI Solutions for the Enterprise" report has been added to ResearchAndMarkets.com's offering.

Conversational AI (CAI) solutions are more than just enhanced self-service; they include capabilities that elevate the customer and employee experience (CX/EX), increase productivity, and deliver the intelligence to support a continuous improvement process. The timing could not be better for these applications, as self-service is increasingly becoming the preferred method of service for consumers around the world.

Detailed and comprehensive coverage of this dynamic and growing sector

The Conversational AI Solutions for the Enterprise report examines the CAI market, competitive landscape, technology, products, functional capabilities, and the business, servicing, and market trends that are driving adoption and innovation. The report features five vendors who offer conversational AI platforms to address service- and contact center-related functions: Cognigy, IntelePeer, Kore.ai, SESTEK, and Verint Systems.

RFP Q&As prospects need to identify and select the right CAI solution

Side-by-side comparative analyses of 170+ RFP questions and vendor responses enable end-users seeking a conversational AI solution to easily compare the most important features for their contact center's success.

Source: businesswire